Frequently Asked Questions (F.A.Q.'s)
How do I become an IVES Customer?
Registering for an account with IVES is easy! Fill out our online form or contact our Customer Service Department by telephone at 504.561.8811 or via e-mail customerservice@ivesnola.com. You will receive a login and password within one business day! If you need to place an order immediately, the quickest way to have an account established is to call our Customer Service department, and someone will assist you right away!
What types of products does IVES sell?
IVES has more than just office supplies . . . we have everything for your business! While we of course sell the basics you would expect of an office supply company, our catalog is truly extensive! We sell over 26,000 items! Our products include all of the following:
Cleaning Supplies
Coffee, Snacks & Other Breakroom Supplies
Facility & Maintenance Products
First Aid & Healthcare Products
Office Furniture
Green Office Solutions
Mail, Packaging & Warehouse Products
Office Products
Office Technology Products
Promotional Products
Safety and Security Products
Workplace Necessities
IVES is also the premier printing company in southeast Louisiana! We've been printing business cards, letterhead, brochures and more since we purchased our first printing press in 1962.
What kind of pricing does IVES offer?
IVES is dedicated to bringing our customers the best and most flexible pricing possible. We offer two different pricing programs:
* IVES Warehouse Express is a consistent, everyday low price program. The pricing for our Warehouse Express program is unlikely to change significantly throughout the year, and if there are changes, many of them are price reductions. This is a great program for customers who want to be secure in their office supply budgeting for the year.
* IVES Pricebuster is a program that guarantees the lowest prices compared to the prices of our national superstore competitors - Office Depot, Staples, Officemax, Quill or Reliable. IVES Pricesbuster also has a reward program which gives customers points that are redeemable for various items such as candy and other goodies for your office. This is a great program for customers who want to be sure that they are receiving the best available price over our national competitors.
E-Mail an IVES Sales Representative to help you decide which pricing program is best for your company.
I live in Louisiana, why should I order with IVES over the national competitors?
IVES is a local, independent and family-owned business that has been serving southeast Louisiana for more than 50 years. When you place an order with IVES, not only will you receive the highest level of customer service that our customers here in Louisiana need and expect, and the best possible prices, but you will also be contributing to our state's economy. To learn more about why it is important to support local businesses like IVES, click here.
Don't the big-box chain stores sell more products than IVES?
No way! IVES sells more than 26,000 products! To request one of our catalogs, please click here.
When can I expect my IVES order?
In most circumstances, orders that are received by 4:00 p.m. CST Monday through Friday (excluding holidays) will be received by the customer the following business day if the customer is in our primary delivery area . To learn more about our policies regarding delivery/shipping, please click here.
How much is delivery?
Delivery is free, with a minimum order of $50.00. Otherwise there is a minimal delivery charge.
How do I find out about IVES sales and specially priced items?
To make sure you don't miss out on some of our fantastic sales and specials, you should do ALL of the following:
* Sign up for the IVES E-Mail Newsletter at the bottom of this page to receive special coupon codes!
* Like IVES on Facebook to get our daily specials and giveaways in your newsfeed!
* Follow IVES on Twitter for special promotions!
* Visit our website often to see what products and go to our Sales & Specials section.
I need something that I can't find in the IVES catalogs. Can I still get it from IVES?
Absolutely!! We will use our extensive network of resources to get you the item(s) you need. Please contact our IVES Sales Team for assistance.
Registering for an account with IVES is easy! Fill out our online form or contact our Customer Service Department by telephone at 504.561.8811 or via e-mail customerservice@ivesnola.com. You will receive a login and password within one business day! If you need to place an order immediately, the quickest way to have an account established is to call our Customer Service department, and someone will assist you right away!
What types of products does IVES sell?
IVES has more than just office supplies . . . we have everything for your business! While we of course sell the basics you would expect of an office supply company, our catalog is truly extensive! We sell over 26,000 items! Our products include all of the following:
Cleaning Supplies
Coffee, Snacks & Other Breakroom Supplies
Facility & Maintenance Products
First Aid & Healthcare Products
Office Furniture
Green Office Solutions
Mail, Packaging & Warehouse Products
Office Products
Office Technology Products
Promotional Products
Safety and Security Products
Workplace Necessities
IVES is also the premier printing company in southeast Louisiana! We've been printing business cards, letterhead, brochures and more since we purchased our first printing press in 1962.
What kind of pricing does IVES offer?
IVES is dedicated to bringing our customers the best and most flexible pricing possible. We offer two different pricing programs:
* IVES Warehouse Express is a consistent, everyday low price program. The pricing for our Warehouse Express program is unlikely to change significantly throughout the year, and if there are changes, many of them are price reductions. This is a great program for customers who want to be secure in their office supply budgeting for the year.
* IVES Pricebuster is a program that guarantees the lowest prices compared to the prices of our national superstore competitors - Office Depot, Staples, Officemax, Quill or Reliable. IVES Pricesbuster also has a reward program which gives customers points that are redeemable for various items such as candy and other goodies for your office. This is a great program for customers who want to be sure that they are receiving the best available price over our national competitors.
E-Mail an IVES Sales Representative to help you decide which pricing program is best for your company.
I live in Louisiana, why should I order with IVES over the national competitors?
IVES is a local, independent and family-owned business that has been serving southeast Louisiana for more than 50 years. When you place an order with IVES, not only will you receive the highest level of customer service that our customers here in Louisiana need and expect, and the best possible prices, but you will also be contributing to our state's economy. To learn more about why it is important to support local businesses like IVES, click here.
Don't the big-box chain stores sell more products than IVES?
No way! IVES sells more than 26,000 products! To request one of our catalogs, please click here.
When can I expect my IVES order?
In most circumstances, orders that are received by 4:00 p.m. CST Monday through Friday (excluding holidays) will be received by the customer the following business day if the customer is in our primary delivery area . To learn more about our policies regarding delivery/shipping, please click here.
How much is delivery?
Delivery is free, with a minimum order of $50.00. Otherwise there is a minimal delivery charge.
How do I find out about IVES sales and specially priced items?
To make sure you don't miss out on some of our fantastic sales and specials, you should do ALL of the following:
* Sign up for the IVES E-Mail Newsletter at the bottom of this page to receive special coupon codes!
* Like IVES on Facebook to get our daily specials and giveaways in your newsfeed!
* Follow IVES on Twitter for special promotions!
* Visit our website often to see what products and go to our Sales & Specials section.
I need something that I can't find in the IVES catalogs. Can I still get it from IVES?
Absolutely!! We will use our extensive network of resources to get you the item(s) you need. Please contact our IVES Sales Team for assistance.
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