Shipping Policy

IVES provides free next day delivery on office product orders to customers in Zone 1. To qualify for free next day delivery in these areas, orders must be received by 4:00 p.m. CST Monday through Friday (excluding holidays) and must be a minimum order of $50.00. For orders less than $50.00, next day delivery is available with a charge. Orders placed by this deadline on a Friday will be received the following Monday. We do not offer Saturday, Sunday or holiday delivery. 

The following products do NOT qualify for free next day delivery:
  • Furniture items
  • Printed items
  • Promotional products
  • Items that are on backorder

Zone 1 (Next Day Delivery Available):  New Orleans, Metairie, Jefferson, Kenner, Elmwood, Harahan, St. Rose, Chalmette, Arabi, Belle Chasse

Zone 2 (Monday, Wednesday, Friday Delivery Available):  Slidell, Mandeville, Covington

In exceptional circumstances, same day delivery or pick up of certain products may be available. If you have an urgent need for a particular item, please contact a Customer Service Specialist at 800.444.7511 for assistance. 

If your business is located outside of the service areas mentioned above or you have specific shipping needs, please contact us at info@ivesnola.com or 504.561.8811 to discuss the type of delivery available to your business. 

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